Terms of service

Terms of Service

1. Acceptance of Terms By accessing and using our services, you agree to comply with these Terms of Service.

2. Product Information We offer 925 silver jewelry, precious gemstones, luxury pashminas, and organic yak and sheep wool products. All product descriptions, pricing, and availability are subject to change without notice. Due to the natural and handmade nature of our items, products may differ slightly from photographs. Gemstones may vary in shade and shape, and their colors may change over time.

3. Payment Terms We accept various payment methods, including credit/debit cards and online payment gateways. All payments must be made in full at the time of purchase.

4. Shipping and Delivery We offer shipping to various locations. Shipping costs and delivery times will be calculated at checkout. For physical store purchases, items can be picked up in-store.

5. Returns and Refunds If you are not satisfied with your purchase, you may return it within 7 days for a refund or exchange, provided the item is in its original condition. Custom or personalized items are non-refundable.

6. Privacy Policy We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. User Conduct Customers are expected to use our products responsibly and for their intended purpose.

8. Dispute Resolution Any disputes arising from these terms will be resolved through arbitration in accordance with the laws of New South Wales, Australia.

9. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

10. Intellectual Property All content, including images and text, is the property of Griha Threads & Treasure and may not be used without permission.